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Zomato Delivery Guy Said That He Never Hit The Woman, She Hit Her Nose With Her Ring 

Zomato Delivery Guy Said That He Never Hit The Woman, She Hit Her Nose With Her Ring

The food delivery apps such as Zomato and Swiggy have certainly made our lives very easy as now we can get our favorite food from restaurants while sitting at home and in the times of coronavirus pandemic this is something which every food lover wants.

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However, for the past couple of days, Zomato has been in news for all the wrong reasons as a female client of Zomato has alleged that the delivery guy hit her while she was talking to the Zomato customer care executive for waiving the charges as the delivery was late or cancel the order.

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Let us tell you what happened from the beginning – a woman named Hitesha Chandranee posted a video on the social media platforms in which it was seen that there was bleeding on her nose. She stated that she ordered food from Zomato but as the delivery guy came late, she was talking to customer care executive to waive off the charges and the delivery guy hit her, left her bleeding and ran off.

Here is the video:

Zomato responded soon and told her that they have suspended the delivery guy who was identified as Kamaraj. Zomato also assured of her medical care assistance and full help in police investigation.

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Here is what Zomato tweeted:

As the matter was quite serious and was going viral in the social media networks, the CEO of Zomato, Deepinder Goyal also issued a statement:

While Deepinder reiterated that they are taking care of all the medical care expenses of Hitesha, he also made it clear that they may have suspended Kamaraj but they are taking care of his earnings in the interim period and will also take care of his legal expenses. Deepinder Goyal also told that Kamaraj has been associated with Zomato for 26 months now and he has ratings of 4.75 out of 5 which is certainly very high.

The Bengaluru Police also took action against Kamaraj and arrested him but the accused had a completely different story to tell. Kamaraj said that he told Hitesha that he got late because of the long queue in the restaurant and also because of the traffic but she was talking to Zomato customer care to waive off charges. Kamaraj added that he got afraid that he will have to pay the amount if Hitesha didn’t pay so he asked her to pay but she refused.

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Kamaraj told a leading daily that the order was cancelled from Zomato’s and he was asked to take the food back but she refused to give the food back and started abusing him and threw slippers at him also. The delivery guy said that Hitesha tried to hit her and while doing that when she was trying to push his hand away, her ring which she is wearing on her finger hit her nose and it started bleeding.

Kamaraj has been booked under Section 504 and 325 of Indian Penal Code which deals with intentional insult with intent to provoke breach of peace and voluntarily causing grievous hurt, respectively. Kamaraj is out on bail at the moment but police said that there is no proof to substantiate his statement as there was no CCTV.

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Hitesha Chandranee has a good following of 56.6k followers on the Instagram as she is a beauty and fashion influencer and this certainly helped her in making the incident viral.

What is your opinion on this matter, do let us know.

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